Privacy Policy

Last Updated: 31-07-2024

Introduction

Welcome to Smallies World! We are committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our online store.

Information We Collect

We collect various types of information to provide and improve our services:

– Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping and billing addresses, and payment information.
– Non-Personal Information: We may collect non-identifiable data such as browser type, device information, and website usage statistics to enhance your shopping experience.

How We Use Your Information

The information we collect is used in the following ways:

– Order Processing: To process and fulfil your orders, including delivery and billing.
– Customer Service: To provide assistance, respond to inquiries, and manage your account.
– Marketing: To send you promotional offers, newsletters, and information about new products, with your consent.
– Improvement of Services: To analyse website usage and improve our products and services.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting business, and servicing you. These parties are required to keep your information confidential and use it only for the purposes we specify.

Security of Your Information

We take the security of your personal information seriously. Our website employs industry-standard security measures, such as SSL encryption, to protect your data during transmission. We also implement various security protocols to safeguard your information from unauthorised access, alteration, or disclosure.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You can choose to disable cookies through your browser settings, though this may affect your experience on our site.

Your Rights

You have the right to:

– Access Your Information: Request a copy of the personal data we hold about you.
– Rectify Your Information: Correct any inaccurate or incomplete information.
– Delete Your Information: Request the deletion of your personal data, subject to certain legal exceptions.
– Opt-Out: Unsubscribe from marketing communications at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please feel free to reach out to us through our contact us page on our website.