Terms and Conditions

Welcome to Smallies World. By using our website and purchasing products, you agree to the following terms and conditions. Please read these terms carefully.

1. General

  • The website www.smalliesworld.co.za (the “Site”) is operated by Smallies World (referred to as “we,” “us,” or “our”).
  • By accessing this website and purchasing products, you agree to these terms and conditions.

2. Products

  • All products shown on the Site are subject to availability.
  • We reserve the right to remove or discontinue any product without notice.
  • Descriptions of products are provided as accurately as possible, but variations may occur due to manufacturing processes or screen displays.
  • Where third-party products are shown, any rights, trademarks, or other intellectual property belong to the respective owners.

3. Orders

  • All orders are subject to acceptance and availability.
  • Once an order is placed, you will receive an email confirmation. This does not confirm acceptance of your order, only that it has been received.
  • We reserve the right to refuse or cancel any order due to product availability, pricing errors, or other unforeseen issues.

4. Pricing and Payment

  • All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated.
  • We accept payment via [insert payment methods here, e.g., PayFast, credit cards, etc.].
  • Payments must be made in full before products are dispatched.
  • Prices may change without prior notice.

5. Shipping and Delivery

  • We offer delivery within South Africa. For international deliveries, please contact us for further information.
  • Delivery times provided are estimates. We are not responsible for delays caused by third-party couriers.
  • Once dispatched, you will receive tracking information.
  • Delivery fees are calculated at checkout based on your location and order size/weight.

6. Returns and Refunds

  • You may return items within 7 days from the date of delivery. Items must be unused and in their original packaging.
  • Refunds will be processed once the returned item is received and inspected.
  • Customers are responsible for return shipping costs unless the product is defective or incorrect.
  • Personalised or custom-made products are not eligible for return.

7. Intellectual Property

  • All content on this Site, including text, images, logos, and graphics, is the property of Smallies World or licensed to us. It is protected by copyright laws.
  • You may not copy, distribute, or use any content from the Site without our written consent.
  • Third-party product names, logos, or other content on the Site remain the intellectual property of their respective owners, and any rights or trademarks are acknowledged as such.

8. Limitation of Liability

  • We are not liable for any direct, indirect, or consequential damages resulting from the use of our Site or products.
  • In the event of a defective product, our liability is limited to the replacement of the product or a refund.

9. Privacy Policy

  • We are committed to protecting your privacy. For more information on how we collect and use your personal information, please refer to our Privacy Policy.

10. Governing Law

  • These terms and conditions are governed by the laws of South Africa, and any disputes will be subject to the jurisdiction of South African courts.

11. Changes to Terms and Conditions

  • We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Site.

12. Contact Information

  • If you have any questions or concerns about these terms and conditions, please contact us.